Question 1

 

 

 

Both individual ethics and organizational ethics have an impact on an employee’s

 

Answer

 

[removed]		productivity.
[removed]		personal happiness.
[removed]		compensation.
[removed]		fitness level.
[removed]		ethical intention.

 

 

 

Question 2

 

 

 

Which of the following is not a form of retaliation commonly experienced by whistle-blowers?

 

Answer

 

[removed]		Relocation or reassignment
[removed]		No promotion or raises
[removed]		The cold shoulder by coworkers
[removed]		Exclusion from work activities
[removed]		Praise by supervisors for their honesty

 

 

 

Question 3

 

 

 

Motivation is defined as

 

Answer

 

[removed]		a person’s incentive or drive to work.
[removed]		a force within the individual that focuses his or her behavior on achieving a goal.
[removed]		personal ambition without regard to the impact on others.
[removed]		a desire to be finished with a project.
[removed]		individual goals.

 

 

 

Question 4

 

 

 

The ability to influence the behavior of others by offering them something desirable is best described as

 

Answer

 

[removed]		coercive power.
[removed]		reward power.
[removed]		expert power.
[removed]		legitimate power.
[removed]		referent power.

 

 

 

Question 5

 

 

 

The exacting organizational culture is interested in

 

Answer

 

[removed]		performance but has little concern for employees.
[removed]		investors’ impressions of profitability.
[removed]		maintaining a strong corporate culture.
[removed]		employees and performance.
[removed]		employees’ impressions

 

 

 

Question 6

 

 

 

The ________ leader demands instantaneous obedience and focuses on punishing wrong behavior, achievement, initiative, and self-control.

 

Answer

 

[removed]		democratic
[removed]		coaching
[removed]		affiliative
[removed]		coercive
[removed]		pacesetting

 

 

 

Question 7

 

 

 

To motivate employees, an organization offers ________ to ________ employees to work toward organizational objectives.

 

Answer

 

[removed]		punishment; force
[removed]		peer pressure; guilt
[removed]		incentives; encourage
[removed]		rewards; bribe
[removed]		threats; frighten

 

 

 

Question 8

 

 

 

A cultural audit may be used to identify

 

Answer

 

[removed]		how cultured a firm’s employees are.
[removed]		unethical employees.
[removed]		unethical organizations.
[removed]		an organization’s culture.
[removed]		organizational structure.

 

 

 

Question 9

 

 

 

The ultimate “stick” associated with the FSGO is fines or probation, which involves on-site observation by consultants, monitoring of the company’s ethical compliance efforts, and

 

Answer

 

[removed]		reporting to the U.S. Sentencing Commission on the company’s progress in avoiding misconduct.
[removed]		installation of an ethics hotline.
[removed]		payment of any penalties levied.
[removed]		appointment of an appropriate high-level manager to oversee the company’s program.
[removed]		divestiture of all assets.

 

 

 

Question 10

 

 

 

Organizational ________ can contribute to diminished employee trust and increased employee turnover.

 

Answer

 

[removed]		leadership succession
[removed]		compensation policies
[removed]		ethics programs
[removed]		rules
[removed]		misconduct

 

 

 

Question 11

 

 

 

Which of the following strives to create order by requiring that employees identify with and commit to specific required conduct?

 

Answer

 

[removed]		Conduct orientation
[removed]		Values orientation
[removed]		Coercive orientation
[removed]		Obedience orientation
[removed]		Compliance orientation

 

 

 

Question 12

 

 

 

In the absence of ethics programs, employees are likely to make decisions based on

 

Answer

 

[removed]		their observations of how their coworkers and superiors behave.
[removed]		how they and their family members behave at home.
[removed]		their conscience.
[removed]		their religious values.
[removed]		their family values

 

 

 

Question 13

 

 

 

A strong ethics program includes all of the following elements except

 

Answer

 

[removed]		a clause promising good stock market performance.
[removed]		a written code of conduct or ethics.
[removed]		formal ethics training.
[removed]		auditing, monitoring, enforcement, and revision of standards.
[removed]		an ethics officer to oversee the program

 

 

 

Question 14

 

 

 

For an ethical compliance program to properly function,

 

Answer

 

[removed]		consistent enforcement and disciplinary action are essential.
[removed]		employees must be monitored using any means necessary.
[removed]		it is not necessary to set measurable program objectives.
[removed]		the same program should be used in all countries of operation, regardless of cultural differences.
[removed]		the company must wait until after misconduct occurs to develop a means of preventing

 

 

 

Question 15

 

 

 

In the long run, a(n) ________ orientation may be better for companies, perhaps because it increases employees’ awareness of ethics issues at work.

 

Answer

 

[removed]		code
[removed]		obedience
[removed]		compliance
[removed]		values
[removed]		individual

 

 

 

Question 16

 

 

 

A(n) ________ orientation creates order by requiring that employees identify with and commit to specific required conduct, whereas a(n) ________ orientation strives to develop shared standards.

 

Answer

 

[removed]		obedience; values
[removed]		compliance; values
[removed]		legal; values
[removed]		values; compliance
[removed]		values; obedience

 

 

 

Question 17

 

 

 

Which of the following is probably the best way for a manager to provide good ethics leadership?

 

Answer

 

[removed]		Hire an ethics officer
[removed]		Write a code of conduct
[removed]		Conduct ethics audits
[removed]		Set a good example
[removed]		Only hire good employees

 

 

 

Question 18

 

 

 

________ is an independent assessment of the quality, accuracy, and completeness of a company’s social or ethics report.

 

Answer

 

[removed]		Publication
[removed]		Verification
[removed]		Auditing
[removed]		Analysis
[removed]		Validation

 

 

 

Question 19

 

 

 

Which of the following does not have a significant impact on the success of an ethics program?

 

Answer

 

[removed]		Senior management’s ability to successfully incorporate ethics into the organization
[removed]		The quality of communication
[removed]		The size of the company
[removed]		The content of the company’s code of ethics
[removed]		The frequency of communication regarding the ethical code and program

 

 

 

Question 20

 

 

 

Retaliation against employees that report misconduct is a problem in ________ cultures.

 

Answer

 

[removed]		weak ethical
[removed]		strong ethical
[removed]		high power distance
[removed]		diverse
[removed]		international

 

 

 

Question 21

 

 

 

Ethics audits can help companies identify potential ________ so they can implement plans to eliminate or reduce them before they reach crisis dimensions.

 

Answer

 

[removed]		competitive advantages
[removed]		risks and liabilities
[removed]		productivity issues
[removed]		technological glitches
[removed]		market opportunities

 

 

 

Question 22

 

 

 

Which of the following is not a benefit of ethics auditing?

 

Answer

 

[removed]		It can improve a firm’s performance and effectiveness.
[removed]		It can increase a firm’s attractiveness to investors.
[removed]		It can identify potential risks.
[removed]		It can harm relationships with stakeholders.
[removed]		It can reduce the risks associated with misconduct.

 

 

 

Question 23

 

 

 

Which of the following is not a step in the ethics auditing process?

 

Answer

 

[removed]		Secure commitment of top executives and directors.
[removed]		Review organizational mission, goals, values and policies, and define ethical priorities.
[removed]		Report the results to the U.S. Sentencing Commission.
[removed]		Collect and analyze relevant information.
[removed]		Verify the results.

 

 

 

Question 24

 

 

 

What should be the first step in the auditing process?

 

Answer

 

[removed]		Secure the commitment of top executives and directors
[removed]		Define the scope of the audit
[removed]		Establish a committee to oversee the audit
[removed]		Collect and analyze data
[removed]		Review organizational mission, goals, values, and policies

 

 

 

Question 25

 

 

 

________ are a primary stakeholder group and should be included in the ethics auditing process because their loyalty determines an organization’s success.

 

Answer

 

[removed]		Customers
[removed]		Employees
[removed]		Special interest groups
[removed]		Competitors
[removed]		Legislators

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