| Question 1. |
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A proponent of the systems principle of equifinality would say social systems need to be __________. |
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[removed]equivalent |
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[removed]stable |
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[removed]unpredictable |
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[removed]adaptive |
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| Question 2. |
Question : |
Which of the following is an example of a slack resource? |
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[removed]money not tied to any particular project or need. |
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[removed]lazy or unmotivated workers. |
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[removed]computers meant only for a specific project. |
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[removed]personnel who are unavailable to develop innovation interventions. |
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| Question 3. |
Question : |
Which of the following is NOT an example of a technology-mediated communication channel? |
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[removed]video-phone |
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[removed]fax machine |
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[removed]pamphlet |
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[removed]laptop |
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| Question 4. |
Question : |
A(n) __________ is a specialized in-house computer system that provides employees with access to organizational support and information. |
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[removed]discussion board |
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[removed]blog |
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[removed]internet |
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[removed]intranet |
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| Question 5. |
Question : |
Message chunking is best described as |
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[removed]using long continuous blocks of text. |
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[removed]providing information in short bulleted sections. |
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[removed]maximizing information overload for users. |
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[removed]chopping up messages to protect their security. |
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| Question 6. |
Question : |
The author states that the plain language movement encourages writing text at a basic reading level, which is considered no higher than |
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[removed]fourth grade. |
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[removed]sixth grade. |
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[removed]eighth grade. |
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[removed]ninth grade. |
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| Question 7. |
Question : |
All of the following are traditional low-tech communication methods EXCEPT |
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[removed]letters. |
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[removed]manuals. |
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[removed]billboards. |
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[removed]texting. |
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| Question 8. |
Question : |
The major reason that output measures are popular assessments of an organization’s effectiveness is that they are __________ and __________. |
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[removed]measurable; internal |
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[removed]observable; ambiguous |
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[removed]observable; quantifiable |
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[removed]changeable; measurable |
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| Question 9. |
Question : |
Tom’s client orders nine software application licenses—instead of the usual ten—and two online services that are not on Tom’s price list. Tom clarifies the order with his client; discusses pricing with his boss; offers a discount to his client; and adjusts the final invoice. This process illustrates the principle of |
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[removed]triple interact. |
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[removed]requisite variety. |
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[removed]complexity. |
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[removed]equivocality. |
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| Question 10. |
Question : |
Most organizations tend to put a great emphasis and focus on promoting |
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[removed]organizational order and stability. |
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[removed]innovation. |
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[removed]change in the hierarchy. |
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[removed]organizational responsiveness and adaptation. |
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