Question 1.Of the options listed below, which is the most effective way to organize a document describing the events that led to an Internet company’s bankruptcy?

•   Classification
•   Comparison and contrast
•   Problem-methods-solution
•   Chronological

Question 2.Chapter 7 states that one disadvantage of the problem-methods-solution organization is that you cannot alter the sequence of those three elements.

•   True
• False

Question 3.Your supervisor has asked you to write a brief description of an abandoned silver mine that is slated for hazardous-waste cleanup. Of the organizational patterns discussed in Chapter 7, which would be most logical and effective in describing the mine?

•   Chronological
•   General to specific
•   Comparison and contrast
•   Spatial
•   Problem-methods-solution

Question 4.Evaluation refers to having other people read your document or use your Web site and then communicate with you about its strengths and weaknesses.

•   True
• False

Question 5.Generally, it is best not to use company employees as participants in a usability test.

•   True
• False

Question 6.In describing your company’s product, you should not compare it with a competitor’s product because the competitor will sue your company for misrepresentation.

•   True
• False

Question 7.Proofreading is the process of looking again at your draft to see if your initial assumptions about your audience, purpose, and subject still pertain, then making any necessary changes.

•   True
• False

Question 8.In describing your company’s product, you should not compare it with a competitor’s product because the competitor will sue your company for misrepresentation.

•   True
• False

Question 9.Which of these groups are “publics” with which an organization might need to interact?

•   Investors
•   Prospective employees
•   State and local officials
•   All of the above

Question 10.Of the options listed below, which is the most effective way to organize a document explaining which of three different trucks your company ought to buy for its fleet?

•   Classification
•   Comparison and contrast
•   Spatial
•   Chronological

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