Use the Vendor Product Options spreadsheet that you utilized for your midterm and complete the following. You will update your .xlsx document titled Vendor Product Options v2
part 2:
Select a device or an application that you use regularly. Develop a problem-solving checklist that contains at least 10 questions that analysts can use to diagnose incidents customers may encounter when using the selected technology.
Please make sure you submit this assignment in a Word document and in APA formatting
Part 3:
Your team leader wants you to help prepare a presentation aimed at convincing the service desk manager to invest in remote admin software. Prepare three slides that show the tangible and intangible benefits of remote admin software to customers, the service desk team, and level two service providers. (Hint: Refer to the section “Technical Writing Best Practices” in Chapter 4 for practical tips and techniques for writing with lists and being consistent.) (THIS is the 4th attachment)
Please make sure you submit this assignment in a Power Point.
Part 4 Review the file entitled “BCIS Data Sheet.” (This is the 3rd attachment )Click on the ThinkCentre tab and submit screen shots of the sheet with the following conditions:
Filter by:
Then sort by price, lowest to highest, take a screen shot, and submit
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