is the raw material in the production of information.

A
Data
B
Decision making
C
Managing
D
Programming
Simply put, a _______ is an array of components that work together to achieve a common goal, or multiple goals, by accepting input, processing it, and producing output in an organized manner.

A
plan
B
process
C
project
D
system
A(n) ______ interfaces and interacts with other systems.

A
closed system
B
final system
C
initial system
D
open system
The _____ of a modern business shows a network of information subsystems that exchange information with each other and with the world outside the system.

A
information list
B
information map
C
specific map
D
total system
In today’s world, organizations must continuously _____ hardware, software, and the skills of their employees to stay competitive.

A
downsize
B
share
C
specify
D
upgrade
The main goals of ____ systems are to increase the quality of customer service, reduce the amount of labor involved in serving customers, and learn as much as possible about the preferences of individual customers.

A
CRM
B
ERP
C
MIS
D
TPS
_____ systems mainly help in record-keeping, employee evaluation, and employee benefits.

A
Accounting
B
Financial
C
Human resource management
D
Marketing
The _____ is the most important part of any computer.

A
external storage
B
central processing unit
C
main memory
D
ROM
_____ are typically used for computer-aided design (CAD), computer-aided manufacturing (CAM), complex simulations, and scientific applications.

A
Midrange computers
B
Workstations
C
Mainframe computers
D
Supercomputers
The CPU performs four functions in every cycle: ______, decode, execute, and store.

A
bring
B
expose
C
transport
D
fetch
The combination of _____ and clock rate determine throughput.

A
bus width
B
RAM width
C
bus height
D
ROM size
Because _____ reduces the amount of paper in organizations, some of its most enthusiastic adopters are companies in paper-intensive fields such as law, retail, insurance, and banking.

A
processing
B
OMR
C
imaging
D
printing
Two qualities to check when purchasing a laser or ink-jet printer are speed, measured in _____ , and density, measured in dots per inch (DPI).

A
characters per second (cps)
B
words per minute (wpm)
C
pages per minute (PPM)
D
Kbytes per second (Kbps).
Two qualities to check when purchasing a laser or ink-jet printer are speed, measured in _____ , and density, measured in dots per inch (DPI).

A
characters per second (cps)
B
words per minute (wpm)
C
pages per minute (PPM)
D
Kbytes per second (Kbps).
While the great capacity and low cost of CDs are appealing, the _____ of magnetic hard disks is still significantly better than that of CDs and their faster relatives, DVDs.

A
transfer rate
B
durability
C
reliability
D
portability
When executives talk about productivity tools, they really mean computer programs, commonly known as software ______.

A
devices
B
applications
C
utilities
D
appliances
Higher-level ______ enable the use of English-like statements to accomplish a goal, and those statements are translated by special software into the machine language.

A
utility languages
B
assembly languages
C
appliance languages
D
programming languages
An increasing amount of software is developed using ____.

A
application languages
B
utility languages
C
object-oriented programming (OOP) languages
D
graphic languages
_____ primarily involves modifying programs to meet new business needs, but also debugging of errors that were not detected when testing the developed code.

A
Recoding
B
Reassembling
C
Coding
D
Maintenance
A(n) _______ scans the entire source code, looking for errors in the form (syntax) of the code.

A
compiler
B
assembler
C
coder
D
programmer
Software developers often create _____ of productivity tools.

A
prototypes
B
suites
C
interpretations
D
compilations
Programs that can handle many different types of data are called ______.

A
supermedia software
B
multisoftware
C
multimedia software
D
packaged software
The purpose of _____ is to manage computer resources and perform routine tasks that are not specific to any application.

A
system software
B
production software
C
production tools
D
system languages
Most of the software that organizations and individuals obtain is not purchased; it is ________.

A
leased
B
licensed
C
downloaded
D
reproduced
Businesses use _____ to save on travel costs and lodging, car fleets, and the time of highly salaried employees whether they work in different organizations or at different sites of the same organization.

A
videoconferencing
B
videocommuting
C
graphicsconferencing
D
graphic communications
_____ is a popular medium for connecting computers and networking devices because it is relatively flexible, reliable, and low cost.

A
Coaxial cable
B
Twisted pair cable
C
Twinaxial cable
D
Optical fibe
_____ connect computers, printers, and other computer equipment for an office, several adjacent offices, an entire building, or a campus.

A
MANs (Metropolitan Area Networks)
B
WANs (Wide Area Networks)
C
LANs (Local Area Networks)
D
PANs (Personal Area Networks)
_____ fulfill organizational needs for reliable data communications while relieving the organization of the burden of providing its own network management and maintenance.

A
LANs (Local Area Networks)
B
VANs (Value-added Networks)
C
MANs (Metropolitan Area Networks)
D
WANs (Wide Area Networks)
A _____ is a group of bits transmitted together.

A
switch
B
router
C
packet
D
modem
The _____ standard was developed for devices that communicate with each other within a short range of up to 33 feet in the office, at home, and in motor vehicles.

A
Wi-Fi
B
WiMAX
C
MBWA
D
Bluetooth
The differences among generations in mobile communications are mainly in capabilities and _____.

A
transmission speed
B
flexibility
C
durability
D
stability
The proliferation of high-speed connection services, also called _____, is mainly the result of businesses’ and individuals’ rush to the Internet.

A
baseband services
B
download services
C
broadband services
D
upstream services
_____ is a standard for software that digitizes and compresses voice signals and transmits the bits via the Internet link.

A
TCP/IP
B
SoIP
C
IRC
D
VoIP
____ can be very tiny, about the size of a rice grain, or several square inches, depending on the amount of information they need to contain and the environment in which they are used.

A
IrDA cards
B
RFID tags
C
Bluetooth ports
D
Micro tags
Businesses use _____ to analyze data.

A
models
B
documents
C
references
D
plans
A _____ is one that is neither fully structured nor totally unstructured.

A
half structured problem
B
limited structured problem
C
semistructured problem
D
superstructured problem
The majority of DSSs comprise three major components: a data management module, a model management module, and a _____.

A
full management model
B
global module
C
dialog module
D
diagram module
Outcomes rarely respond in equal measure to changes in _______.

A
data sheets
B
parameters
C
indexes
D
units
When using a DSS or a(n) ______, the user enjoys the knowledge and experience that have been accumulated by other people over many years.

A
accounting system
B
human intelligence system
C
human resource management system
D
expert system
Rather than containing a set of IF-THEN rules, more sophisticated ESs use programs called ______, which are designed to mimic the way a human brain learns.

A
neural networks
B
power rules
C
communication networks
D
sensitivity analysis
HTML and _____, the primary languages used to compose and retrieve Web pages, support the presentation of pictures with marked areas, which makes them ideal for retrieval of marked maps.

A
XML
B
HTTP
C
SGML
D
SML
_____ are applications that combine features of two or more online applications.

A
Databases
B
Mashups
C
Spreadsheets
D
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