Education

Preceding a Bachelor of Science in Management Expected May 2019

St. Cloud State University, St. Cloud, Minnesota

GPA: 3.72

Minneapolis Community & Technical College May, 2003 Minneapolis, MN, USA

Associate Diploma in Jewelry manufacture, Repair and Gemology

India International Trade Center 1998, BL’R, India

Diploma in Airlines Travel & Tourism Management

Professional Experience

Customer Care Supervisor Mar 1999 – Oct 2002, MN, USA

Handled all aspects of order placing and returns

Educated and established customers satisfaction

Handled documentation and reporting to the department manager

Taher Food Co

Customer Care Representative Nov 2002 – August 2003, MN, USA

Assisted customers in choosing appropriate products

After sale customer follow-ups

king Abdulaziz Air Base JAN 2004, 31MAR2012. DHR, K.S.A

Computer operator Technician / Administrative Assistant

• Identify customer’s need & respond to them effectively & proactively.
• Ability to continuously improve the existing process.
• Upgrading system-operating parameters.
• Sure, the system is operating at maximum performance.

Relevant Courses

• Int’l Airlines computerized reservation system

• Saudi Arabian Kingdom Instrumented Training System (SAKITS) LM-DDS/R-DDS Operations Course

Skills

• Languages: Arabic & English

• Good understanding of Internet fundamentals
• Strong interpersonal and communication skills

Honors

• Deans Honor Roll – Spring 01- Spring 03