• Define the term formal organization.
• List the major characteristics of bureaucracy, according to Max Weber.

• Identify whether the following are advantages (A) or disadvantages (D) of a bureaucracy:
• a. its use of appropriate criteria in hiring employees
• b. its use of rules to provide definite guidelines for behavior within the organization
• c. its ability to hide the true nature of authority relationships
• d. its encouragement of administrative competence in managers

Can you describe the form of leadership most suited to the operation of the iron law of oligarchy? Explain your answer.

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