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1.Select one of the following tools: the nine steps in Ackerman and Anderson’s roadmap for change, Cummings and Worley’s five dimensions of leading and managing change, or the three components of organizational change.  Explain how a leader could use this tool in guiding an organizational change.

2.Using at least one resource from  a reputable online source, explain what impact you think the loss of Steve Jobs has, and will have, on Apple’s primary stakeholder groups: customers, employees, and investors.  In what ways do you think Tim Cook’s leadership might change Apple?