Customer Service Module 3
April 20, 2023
How do best practices contribute to quality and safety?
April 20, 2023

Discussion

You are a college counselor working in the Educational Opportunity Program (EOP) with students on academic probation.  You have noticed that several themes are emerging that are related to the students’ difficulties with their academic performance.  You have decided to form a group that will meet each week to help these students succeed academically.*What issues do you think first-generation college students might be facing?*What type of group would have the greatest impact?  (Open/Closed, Short/Long Term, Support Group, Educational Groups, Structured/Unstructured)*What training and strengths would the group leader need?APA Format is required300 word count

 
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