Complete 18 page APA formatted essay: Gender Discrimination in Hotel Industry.
A hotel provides a carefree atmosphere for its customers. It is a very sociable industry. its employees have a very high exposure to the customers. Looking at its contribution to the economy we can say that it is one of the most fast growing and biggest industries of the world.. Almost 10% of the gross national product is due to this hotel industry.
In 2005, it gave revenue of almost 27 billion. After 2000 there was an increase of almost 4.5% in the hotel sector. In 2004, it gave almost 11.5 billion revenue. This huge increase shows that it is one of the fastest growing industries. In 2002, there were almost 280 000 employees in almost 40 000 establishments. London is the hub of hotel establishments in United Kingdom (Data Monitor, n.p, 2005. Hotel Research, n.p. 2006).
In recent years we can notice that the hotel sector has been growing very fast. The main reasons for this are mergers and acquisitions. Sheraton Park Tower Hotel, Marriott London Park Lane, The London Hilton on Park Lane, Intercontinental etc are all five star hotels in the UK. Though we can see that there are many big names in this sector of the hospitality industry, but there is almost nothing being done in case of human resource management. Employment opportunities in the hospitality profession abound all over the world. In the majority of West European countries women predominate in the hotel staff but unfortunately, only a small number of women are in management positions. Though it might provide employment to many individuals but certainly does not provide equal opportunities to the women.
A research was done by Purcell which revealed that women in the five star hotel sector of United Kingdom are horizontally segregated into particular jobs while being vertically segregated (Purcell, 18, 1996).
Many researches have investigated the problem of equality rights and gender prejudices in the workplace. Many claim that because of the established dominance of males in the vast number of areas of public life, women are often placed in a disadvantaged position from the very beginning. Recruitment is considered to be one of the major issues in equal opportunities for women. However, statistical data shows a considerable increase in the percentage of women who are engaged in some kind of professional work. This increase has been in the lower level of the hierarchy, but as we go up we will notice lesser and lesser number of females.
The Five star hotel sector of the hotel industry has conventional employment model. It has a linear path of progression (Boaxall & Purcell, 47-70, 2003). The top four positions in a five star hotel are General Manager (GM), Financial Director, Director of Sales and marketing (DSM) and Food and Beverages Manager (FBM). The general manager has the top most positions and other positions are mere steps of getting to the top. Other positions like house keeping and human resource are usually confined to women. These positions are less attractive to men as they usually have lesser pay. So, women are confined to these low paying jobs. It has also been investigated whether the level of education has any effect on this discrimination. It was found that female hospitality graduates were at least three