Imagine that you are a management consultant hired to improve the performance of groups in a place where you have actually worked, or workplace with which you are familiar. Create and describe a program that aims to improve the performance of work groups in that organization. This program should address some of the problems that commonly occur in groups (e.g., social loafing, deindividuation, groupthink) and also build on some of the strengths of groups (e.g., social facilitation). Address issues related to social comparison and the use of informational and normative influence. Also, describe how you would overcome reactance to your program, and how you would facilitate the development of leadership within the groups.

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