Analysis-and-Diagnosis-of-Alaska-Airline

For Milestone One of the final project, read the case study and answer the section A & B 1, 2 and 3 of the assignment. Make sure you also state your reflections as recommendations into Kotter’s steps 1 and 2 of John Kotter’s eight step model. Please see attached files for instruction, the case study etc. The paper is to be 3-6 pgs, 12 pt font, Dbl spaced, ABA format and at least 3 sources.