Employees can be taught how to be exceptional managers.TrueFalseManagement includes the pursuit of organizational goals efficiently and effectively.TrueFalseOrganizations can gain a competitive advantage simply by matching their competition in terms of cutting costs and responsiveness to employees.TrueFalseTaking care of the customer is not as vital for nonprofit organizations compared to for-profit businesses.TrueFalseManagement is defined as the pursuit of organizational goals ____.efficiently and effectivelycorrectly and with synergyeconomicallyefficiently and in a detailed-oriented mannerwith passion and effectivenessABC Manufacturing employs some of the top professionals in its field, and because of their skills and experience, ABC is highly efficient and outperforms its competitors. ABC Manufacturing has a ____ over its competition.quality markeffectiveness advantagesynergyleadership dimensioncompetitive advantageEven for nonprofits, sooner or later there will be no organization without ____.ethical standardsgood lawsthe Employee Rulecustomerssynergy focusNew York Times columnist Thomas Friedman noted that globalization has leveled the competitive playing fields between industrial and emerging-market countries. This phenomenon proposes that ____.the world is oneglobalism is decreasingthe world is flatworld economies are too narrowone world government is the answerThe principal functions of management are ___.executing, planning, organizing, leadingscheduling, organizing, leading, staffing, monitoringstaffing, planning, motivating, delegatingplanning, organizing, leading, controllingstaffing, planning, leading, delegatingWhen the manager of a local restaurant sets goals and then develops a plan on how to achieve them, she is ____.planningmonitoringdelegatingorganizingstaffingManagers are classified into the four levels of ____.upper, regional, middle, lowerupper, middle, floating, lowertop, middle, first-line managers, team leaderstop, middle, first-line, advisorsupper, board of directors, middle, lowerAccording to management scholar Henry Mintzberg, managers play three roles:interpersonal, analytical, professionalprofessional, leader, informationalinterdependent, monitor, analyticalinterpersonal, informational, decisionalinterpersonal, analytical, monitorConceptual skills consist of ____.the ability to think practicallythe ability to think analytically, to visualize an organization as a whole, and to understand how the parts work togetherthe job-specific knowledge needed to perform well in a specialized fieldthe ability to work well in cooperation with other people to get things donethe ability to think in a logical manner

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